Biblioteca de la CNMC

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GUSTAFSON

COMPETING IN A SERVICE ECONOMY. HOW TO CREATE A COMPETITIVE ADVANTAGE THROUGH SERVICE DEVELOPMENT AND INNOVATION / GUSTAFSON, JOHNSON .-- MICHIGAN : UNIVERSITY OF MICHIGAN BUSINESS SCHOOL , 2003 .-- vol.

ISBN: 0787961566

Materias: SERVICIOS ECONOMIA DE LA EMPRESA Economía Competencia corporativa

Encabezamiento secundario--Nombre personal: JOHNSON