- The benefit system can be complex, often contrary and frequently confusing. Many people may not be aware of what they are entitled to and miss out on essential support.
- First, find out what benefits there are. Rather than cover every area, it is best to look at what groups of benefits are relevant to the individual: it may be the type of benefit or the reason he/she is claiming, such as having to stop work.
- Some benefits replace earnings to a limited extent when there is loss of earning capacity or the individual is no longer working. These are mostly non-means-tested and are typically based on National Insurance contributions, for example:
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