- The funeral director (who used to be known as an "undertaker") tailors the funeral service to meet the needs of the family's/relatives' wishes and to comply with the Law.
- After discussing the requirements of the family/relatives, the funeral director will take detailed instructions concerning the services and facilities to be provided.
- Services provided by the funeral directors include:
- arranging a date and time for the funeral, as instructed by the family/ relatives.
- contacting the church, cemetery or crematorium and/ or the person conducting the service.
- transferring the deceased from the place of death, or from the location to which the deceased has been taken, to their premises.
- providing facilities for viewing of the deceased prior to the funeral according to the wishes of family/relatives. Providing the necessary vehicles and staff.
- dealing with all the necessary paperwork to enable burial or cremation to take place.
- placing a notice of the death in the local and/or national newspapers.
- arranging for catering at a venue chosen by family/relatives.
- making arrangements for the subsequent disposal of the remains following a cremation.
- arranging special musical requests for the funeral service.
- liaising with the clergyman in charge of the funeral service to provide Order of Service sheets at the funeral service.
- ordering floral tributes on behalf of family/relatives and/or friends and colleagues.
- accepting donations for a nominated charity and send them on to the charity. A list of donations received is given to the family/relatives.
- arranging for a transfer of either the deceased or the cremated remains to another area in the country, or repatriation overseas, for a subsequent funeral or disposal.
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