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NATIONAL Attendance Allowance and Disability Living Allowance
Warbreck House, Warbreck Hill, Blackpool FY2 0YE
Tel: 08457 123456; Textphone: 08457 224433
Email: DCPU.Customer-Services@dwp.gsi.gov.uk
www.direct.gov.uk/en/DisabledPeople/FinancialSupport/DG_10011731 General enquiries about Attendance Allowance and Disability Living Allowance. Benefit Enquiry Line
2nd Floor, Red Rose House, Lancaster Road, Preston, Lancashire PR1 1HB
Tel: 0800 882200; Textphone: 0800 243355
Email: BEL-Customer-Services@dwp.gsi.gov.uk
www.direct.gov.uk/en/DisabledPeople/FinancialSupport/index.htm Confidential advice and information for people with disabilities, and their carers and representatives, about social security benefits and how to claim them. Benefit Fraud
National Benefit Fraud Hotline
Tel: 0800 854440
https://secure.dwp.gov.uk/benefitfraud/ To report suspected benefit fraud. Bereavement Allowance
Tel (Jobcentre Plus): 0800 055 6688
Textphone: 0800 023 4888
www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Bereaved/DG_10018684 After you're widowed you may be able to claim Bereavement Allowance, the taxable weekly benefit paid to you for up to 52 weeks from the date of death of your husband, wife or civil partner. Bereavement Payment
Tel (Jobcentre Plus): 0800 055 6688
Textphone: 0800 023 4888
www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Bereaved/DG_10018703 You may be able to claim Bereavement Payment if your husband, wife or civil partner had paid their National Insurance contributions (NICs) or their death was caused by their job and either: you were under State Pension age when they died or your husband, wife or civil partner was not entitled to Category A state Retirement Benefit when they died. Carer's Allowance Unit
Palatine House, Lancaster Road, Preston, Lancashire PR1 1HB
Tel: 0845 608 4321; Textphone: 0845 604 5312
Email: cau.customer-services@dwp.gsi.gov.uk
www.direct.gov.uk/en/Dl1/Directories/DG_10011215 Child Benefit Enquiry Line
Tel: 0845 302 1444; Textphone: 0845 302 1474
www.hmrc.gov.uk/childbenefit/index.htm Advice and information on Child Benefit and Guardian's Allowance. These benefits are administered by HM Revenue & Customs. Child Support Agency
National Helpline, PO Box 55, Brierly Hill DY5 1YL
Tel: 08457 133133; Textphone: 08457 138924
www.csa.gov.uk General information and advice about child support matters. Cold Weather Payments
www.jobcentreplus.gov.uk/JCP/Customers/WorkingAgeBenefits/008270.xml.html Community Care Grants
www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Caringforsomeone/DG_10018921 If you need financial help to live independently in the community or to ease exceptional pressure on you and your family you may be able to get a Community Care Grant. You don't have to pay it back. Download the claim form from this website or contact your local Jobcentre Plus for assistance. Complaints & Appeals
www.dwp.gov.uk/contact/complaintsappeals.asp Crisis loans
www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/On_a_low_income/DG_10018856 If you need financial help with an emergency or disaster you may be able to get a Crisis Loan; the interest-free loan from the Social Fund that you pay back. Contact your local Jobcentre Plus to find out if you're eligible and to claim. Disability Living Allowance and Attendance Allowance
Warbreck House, Warbreck Hill, Blackpool FY2 0YE
Tel: 08457 123456; Textphone: 08457 224433
Email: DCPU.Customer-Services@dwp.gsi.gov.uk
www.direct.gov.uk/en/DisabledPeople/FinancialSupport/DG_10011731 General enquiries about Attendance Allowance and Disability Living Allowance. Employment and Support Allowance
Tel: 0800 055 6688; Textphone: 0800 023 4888
www.direct.gov.uk/en/DisabledPeople/FinancialSupport/esa/index.htm Employment and Support Allowance is a benefit for people who cannot work because of illness or disability. From 27 October 2008 Employment and Support Allowance replaced Incapacity Benefit and Income Support paid on incapacity grounds for new customers. Financial Assistance Scheme
PO Box 234, Mowden Hall, Darlington DL1 9GL
Tel: 0845 604 4585; Textphone: 0845 604 4139
Email: members@fasonline.org.uk
www.pensionprotectionfund.org.uk/FAS/Pages/Fas.aspx Offers financial help to some people who have lost out on their pensions because their occupational pension scheme was under funded when it started to wind-up and their employer has been unable to make up the shortfall because it is insolvent or no longer exists. Funeral payments
www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Bereaved/DG_10018660 If you're on a low income and need help to pay for a funeral you're arranging, you may be able to get a Funeral Payment from the Social Fund. You might have to repay some or all of it from the estate of the person who died. Contact your local Jobcentre Plus to find out more information including how to claim. Health Costs
Tel: 0845 850 1166
http://www.nhsbsa.nhs.uk/1884.aspx The Help with health costs advice line provides NHS patients with information about entitlements to prescription charge exemptions and information on the requirements to qualify for charge exemption at dispensing chemists and pharmacies. Jobseeker's Allowance
Tel (Jobcentre Plus): 0800 055 6688
www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Employedorlookingforwork/DG_10018757 Jobseeker's Allowance is the main benefit for people of working age who are out of work or work less than 16 hours a week on average. If you're eligible, it is paid while you're looking for work. Maternity Allowance
Tel (Jobcentre Plus): 0800 055 6688
www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Expectingorbringingupchildren/DG_10018869 If you're pregnant or have a new baby but don't qualify for Statutory Maternity Pay (SMP) from any employer, you may be able to claim Maternity Allowance (MA) through Jobcentre Plus. National Insurance
Tel: 0845 302 1479
www.hmrc.gov.uk/ni/index.htm Pension Credit
Tel: 0800 99 1234; Textphone: 0800 169 0133
www.direct.gov.uk/en/Pensionsandretirementplanning/PensionCredit/DG_10018692 There are two different types of Pension Credit. Guarantee Credit is for those who have reached the minimum qualifying age. Savings Credit is for those aged 65 or over. Find out if you are entitled to Pension Credit and how and when to apply for this benefit. Queen's Birthday Messages
The Centenarian Section, Department for Work and Pensions, 4th Floor, Caxton House, Tothill Street, London SW1H 9NA
Tel: 020 3267 5056
Email: Centenarian-Clerk@dwp.gsi.gov.uk
www.direct.gov.uk/en/Diol1/DoItOnline/DG_4017609 Social Fund
www.adviceguide.org.uk/index/life/benefits/help_for_people_on_a_low_income_-_the_social_fund.htm When you are on a low income it is very difficult to budget for emergency expenses, funeral costs, the costs of a new baby or one-off payments for large items, such as, furnishing a home. You could also be in a situation where you have no money coming in at all. There is money available for these situations, although it is limited. This is known as the Social Fund. The Social Fund includes funeral payments, maternity grants, crisis loans, budgeting loans, community care grants and cold weather payments. Winter fuel payments are also a type of Social Fund payment, but they are restricted to people aged 60 and over. Sure Start
www.direct.gov.uk/en/Parents/Preschooldevelopmentandlearning/NurseriesPlaygroupsReceptionClasses/DG_173054 Children's centres provide a variety of advice and support for parents and carers. Their services are available to you from pregnancy right through to when your child goes into reception class at primary school. Tax Credits
www.direct.gov.uk/en/MoneyTaxAndBenefits/TaxCreditsandChildBenefit/TaxCredits/index.htm Vaccine Damage Payments Unit
Palatine House, Lancaster Road, Preston PR1 1HB
Tel: 01772 899944; Textphone: 0845 604 5312
www.direct.gov.uk/en/DisabledPeople/FinancialSupport/OtherBenefitsAndSupport/DG_10026664 Advice on Vaccine Damage Payments and to check the progress of your claim. Vehicle Excise Duty Exemption for Disabled People
www.direct.gov.uk/en/DisabledPeople/MotoringAndTransport/Yourvehicleandlicence/DG_10028003 You may be entitled to a free tax disc if you're a disabled person who gets the higher rate of the mobility component of Disability Living Allowance, War Pensioners Mobility Supplement or you have an invalid carriage. Veterans UK (Service Personnel & Veterans Agency)
Norcross, Thornton Cleveleys, Lancashire FY5 3WP
Helpline: 0800 169 2277
www.veterans-uk.info War Widow's or Widower's Pension
Tel: 0800 169 2277; Textphone: 0800 169 3458
www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Inretirement/DG_10018936 A War Widow's or Widower's Pension is a tax-free pension you may be entitled to if your wife, husband or civil partner died as a result of their service in Her Majesty's (HM) Armed Forces or during a time of war. Widowed Parent's Allowance
Tel (Jobcentre Plus): 0800 055 6688
Textphone: 0800 023 4888
www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Bereaved/DG_10018848 If you're a parent whose husband, wife or civil partner has died and you have at least one child who you receive Child Benefit for, you may be able to get Widowed Parent's Allowance (WPA). Winter Fuel
Tel: 08459 151515; Textphone: 0845 601 5613
www.direct.gov.uk/en/moneytaxandbenefits/benefitstaxcreditsandothersupport/inretirement/dg_10018657 If you have reached the qualifying age you may get a Winter Fuel Payment to help pay for keeping warm in winter. This can be between £125 and £400 depending on your situation. Find out if you are eligible for this payment and how to apply. |
